How to Apply for PPL and CDPAP with DHCare

Step-by-Step Guide: How to Apply for PPL and CDPAP with DHCare

Published on June 17, 2025

By DHCare Team | June 17, 2025

Since the Consumer Directed Personal Assistance Program (CDPAP) service throughout New York State became a single body concern after its merger with PPL, one key issue has emerged. People with culturally diverse backgrounds and with limited English competency are facing hardship in getting along with the transition. 

To address the issue, PPL has authorized 42 renowned healthcare services throughout the state as service facilitators to extend its supportive reach. DHCare, for its extraordinary reputation, has made the list of PPL facilitators. Whether a patient or a caregiver, if you are seeking guidance on the CDPAP program New York registration, this article will help you by illustrating the PPL registration procedure step by step.

What Is PPL CDPAP and How Does It Work Through DHCare?

The Consumer Directed Personal Assistance (CDPAP) is a popular healthcare service model that allows patients to get personal and medical assistance, being in their homes. Not only that, through CDPAP, patients enjoy the independence in choosing their own care assistants. 

Up until CDPAP’s transition to PPL, consumers could enroll in and manage their CDPAP program through DHCare. DHCare single-handedly took care of all the associated responsibilities. It includes assigning and training a caregiver, and managing their payroll and administrative work.

What Role PPL Plays in the CDPAP Process?

PPL now has complete authorization to govern CDPAP programs. It takes care of:

Financial Transactions: All the transactions made between the patients and the caregiver are monitored, processed, and recorded by PPL.

Administrative Operations: Documenting and assessing the needs of a patient and caregivers’ attendance schedules, and storing them along with registration collectibles for later evaluations.

Assessments and Audits: Patients and PAs go through medical assessments and financial audits, conducted by PPL, as part of their registration requisites

Training and Maintenance: Though PAs are not obligated to have prior training, PPL always appreciates any expertise and experience in providing medical services. It also arranges on-request training sessions to ensure the proficiency of the caregivers.

Regulations and Compliance: PPL doesn’t stop at only keeping records of transactions and caregiving shifts; it sets certain rules ensuring proper management. 

Eligibility Checklist: Are You Qualified for CDPAP?

CDPAP doesn’t restrict patients and care providers with strict eligibility boundaries. To get into the program, patients must have:

Medicaid Registration: The first and most crucial requirement for a CDPAP applicant is to have a medicaid registration. As a Medicaid home care application, CDPAP requires patients to be recognized by the organization.

Assessment of the Needs: Patients must also demonstrate their need for personalized assistance. At this stage, they will provide prescriptions or test reports that attest to their condition. 

Capacity for Self-direction: CDPAP is not only consumer-centric. Its greatest appeal lies in its consumer-driven structure. But it also requires patients to be reasonably sound enough to choose a capable caregiver and make timely payments.

MLTC Approval: Though stated as the last eligibility measure, getting approved by the MLTC or social services is also crucial for patients. In certain cases, the medical screening can be run by the MLTC authority.

For caregivers, CDPAP denotes a separate set of eligibility criteria. The caregiver registration process requires:

Legal Eligibility: None can get clearance to be a caregiver if he is not authorized for employment by the US government.

Age Requirement: PPL obligates a caregiver to be over 18 years of age

Relational Clearance: The selection of a PA can be made from a certain relative group: a parent, a legal guardian, or a responsible adult. Anyone bound by a formal relation, like an employee, representative, or FI affiliate, is excluded from this list.

Step-by-Step Guide: How to Apply for CDPAP in NY with DHCare

For a caregiver to be applicable, the patient they will attend to must register first. So let’s delve into the PPL CDPAP application process.

Step 1: Accessing the Registration Link:  Both the consumer and PA will find the registration link on the PPL website. From there, they will find options for an email or a mobile registration.

Step 2: Inputting Details: After running a verification check, the system will ask the registrants for personal and additional information: name, date of birth, and Medicaid ID number (CIN). 

Step 3: Contact Details: Registrants will find form fields to update with their current location, existing email, and phone number credentials.

Step 4: Communication Preferences: This step entails submission of information regarding an applicant’s language preference and method of completing registration.

Step 5: Associations: This step lets consumer applicants include the information about their assistance choices. PA applicants won’t find any obligations in this step, but information about their subscribing patients.

Step 6: Updating Forms: Consumer and assistant registrants will find two different sets of forms to fill up. They are described in the section below.

Step 7: Required Documents: At this stage, the applicants will find options to upload all the submittables in an extensive range of formats

Step 8: Summary: Finally, the registration system will give applicants the chance to go through all their provided data and check for anomalies and discrepancies

Required Documents and What to Expect

While for most of its part, the PPL CDPAP registration process seems effortless, preparing and submitting forms and documents may instigate a little hassle. Important submittables include:

Documents

Based on the type of application: consumer or PA, a registrant will have to submit the following:

  • Certification for Immunization
  • Confidentiality Statement
  • Consent to Transfer Medical Documentation
  • Consumer and Personal Assistant Agreement
  • Difficulty of Care Form
  • Direct Deposit Form
  • Health Assessment
  • Timesheet Approval Form
  • Social Security Card
  • Code of Conduct and Confidentiality Agreement

Forms

All forms on the PPL CDPAP registration window are electronically fillable. There are only 7 CDPAP PPL submission forms involved:

  • Memorandum of Understanding (MoU) Form: It’s the only form entitled to be filled out by a consumer applicant. With the MoU, the consumer acknowledges that they have understood their roles as a joint employer of their PAs and are fully capable of conducting them.
  • PPL Employee Policy Form: The form certifies that a PA is well aware of the terms and conditions set by PPL
  • IRS Form W-4: This form notifies applicants about the portion of the tax withholding to be cut from a PA’s paycheck
  • NY IT Form: Another form in respect of TAX withholding, but described on the grounds set by NY state law
  • USCIS Form I-9: The form receives your confirmation as an authorized worker identified by the US law.
  • Direct Deposit Update Form: This is where a PA registrant denotes how they want to receive payments
  • Attestation of Health Assessment: The form collects certifications regarding a PA’s positive performance on required health assessments

How DHCare Supports You Throughout the Process?

DHCare, one of the most experienced and reliable names in the NY homecare service landscape, provides all-encompassing assistance to the CDPAP registrants. DHCare CDPAP support includes:

  • Helping prospects understand their role-based responsibilities as a patient or personal assistant
  • Explaining the PPL transition process, dividing it into comprehensible steps
  • Removing false ideations and myths surrounding the transition and hiring process
  • Guiding customers on each step of their registration process and preparing their required documents
  • Training on the proper use of the EVV system and its maintenance
  • Reminding consumers of their health assessments at least 30 days before their expiration

Conclusion

The CDPAP’s inclusion as a PPL governed service hasn’t brought noticeable changes in the registration process. Among the issues the transition raises, getting in-person help is the most inflicting one. DHCare caters to the needs of NY inhabitants for a PPL intermediary service that can help them with everything required for an assured and reliable PPL CDPAP registration.

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